Terms & Conditions

Welcome to SmartCart. These Terms and Conditions (“Terms”) govern your access to and use of the SmartCart platform (“Service”). By using SmartCart, you agree to comply with these Terms. If you do not agree, please do not use the Service.

1. Eligibility

By using SmartCart, you represent that you are at least 18 years of age or older. If you are under 18, you may use the Service only under the supervision of a parent or legal guardian.

2. Account Creation

To use certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials, and for all activities that occur under your account. SmartCart reserves the right to suspend or terminate accounts at any time for violations of these Terms.

3. Orders and Payment

All orders placed via the SmartCart platform are subject to product availability. You agree to provide accurate and complete information for your orders, including delivery address and payment details.

4. Delivery

SmartCart will make reasonable efforts to ensure that products are delivered within the estimated delivery time, but does not guarantee delivery times and is not responsible for delays caused by third parties or unforeseen events.

5. Product Availability and Pricing

All products listed on SmartCart are subject to availability. Prices for products and delivery services are subject to change without notice.

6. Returns and Refunds

SmartCart handles returns and refunds in accordance with applicable consumer protection laws. For perishable goods, refunds are allowed only for items that arrive damaged, defective, or expired. Such claims must be made within 24 hours of receiving the delivery.

7. User Conduct

You agree not to use SmartCart for any illegal or unauthorized purposes. You also agree not to engage in any activity that disrupts or interferes with the Service.

8. Intellectual Property

All content and materials available on SmartCart, including but not limited to logos, text, images, and software, are the intellectual property of SmartCart or its licensors. You may not reproduce, distribute, or otherwise use these materials without the express permission of SmartCart.

9. Third-Party Links

SmartCart may contain links to third-party websites or services. These links are provided for convenience, and SmartCart is not responsible for the content or practices of these sites.

10. Limitation of Liability

SmartCart will not be held liable for any damages resulting from the use or inability to use the Service.

11. Indemnification

You agree to indemnify, defend, and hold harmless SmartCart and its affiliates from any claims, damages, or expenses arising out of your use of the Service or violation of these Terms.

12. Governing Law

These Terms will be governed by and construed in accordance with the laws of India.

13. Amendments

SmartCart reserves the right to amend or modify these Terms at any time without prior notice.

14. Contact Us

If you have any questions or concerns, please contact us at support@smartcart.com.